Privacy Policy
Last updated: February 4, 2026
At Intkoach, your privacy is a priority. This policy explains what data we collect, why we collect it, how we use it, and the rights you have over your information.
This Privacy Policy applies to all users of the Intkoach platform. By using our services, you consent to the practices described in this policy. We comply with GDPR, CCPA, and other applicable data protection regulations.
1. Information We Collect
We collect the following categories of information:
Name, email address, password (hashed), and profile details you provide during registration.
Resumes, cover letters, job descriptions, and application information you upload or generate.
Pages visited, features used, time spent, and interactions with our AI tools.
IP address, browser type, device information, and cookies used to improve performance.
Billing address and transaction metadata. Full card details are handled by our payment processor — we never store them.
Messages you send to our support team and preferences you set for notifications.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our AI-powered career tools
- Personalise your experience and tailor AI outputs to your profile
- Process payments and manage your subscription
- Send transactional emails (receipts, confirmations, security alerts)
- Send marketing communications (with your consent — you can opt out anytime)
- Analyse usage patterns to improve features and fix bugs
- Comply with legal obligations and enforce our Terms of Service
- Prevent fraud, abuse, and unauthorised access
3. Data Sharing and Disclosure
We do not sell your personal data. We may share it with:
Service Providers
Trusted third-party providers who help us operate the platform (e.g. cloud hosting, payment processors, email delivery). They are contractually bound to protect your data.
AI Partners
We use Google Gemini to power AI generation features. Content you provide is processed under Google's data processing agreements.
Legal Requirements
We may disclose your data when required by law, court order, or to protect the rights and safety of Intkoach and our users.
Business Transfers
In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you before your data is subject to a different privacy policy.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services.
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + 90 days |
| Resume & career data | Until deleted by user or account closure |
| Payment records | 7 years (legal requirement) |
| Usage & analytics | 24 months (aggregated) |
| Support communications | 3 years |
5. Security
We take security seriously and implement multiple layers of protection:
Encryption in transit
All data transmitted over TLS/HTTPS
Encryption at rest
Sensitive data encrypted using AES-256
Access controls
Role-based access for Intkoach staff
Regular audits
Periodic security reviews and penetration testing
While we take all reasonable precautions, no method of transmission over the Internet is 100% secure. Please use a strong, unique password and enable two-factor authentication where available.
6. Your Rights
Depending on your location, you may have the following rights over your personal data:
Access
Request a copy of all data we hold about you
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your personal data
Portability
Receive your data in a machine-readable format
Restriction
Restrict how we process your data
Objection
Object to processing based on legitimate interests
To exercise any of these rights, contact us at privacy@intkoach.com. We will respond within 30 days.
8. Children's Privacy
9. International Data Transfers
Intkoach operates globally. Your data may be transferred to and processed in countries other than your own. When we transfer personal data outside your region, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries with equivalent data protection laws
- Data Processing Agreements with all third-party service providers
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent in-app notice at least 30 days before the changes take effect.
Your continued use of the Service after changes take effect constitutes acceptance of the updated policy. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
Privacy
privacy@intkoach.com
Support
support@intkoach.com
Website
www.intkoach.com
Also read our Terms and Conditions
Understand the rules and guidelines for using Intkoach.